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Course Content

CRB – Week 1 – An Introduction to Conflict Resolution
CRB – Week 2 – Creating an Effective Atmosphere
CRB – Week 2 – Creating a Mutual Understanding
CRB – Week 2 – Focusing on Individual and Shared Needs
CRB – Week 3 – Getting to the Root Cause
CRB – Week 3 – Generating Options
CRB – Week 3 – Building a Solution
CRB – Week 4 – The Short Version of the Process
CRB – Week 4 – Additional Tools
CRB – Week 4 – Conclusion
CRB – Course Evaluation
CRB – Week 1 – An Introduction to Conflict Resolution – Quiz
CRB – Week 2 – Creating an Effective Atmosphere – Quiz
CRB – Week 2 – Creating a Mutual Understanding – Quiz
CRB – Week 2 – Focusing on Individual and Shared Needs – Quiz
CRB – Week 3 – Getting to the Root Cause – Quiz
CRB – Week 3 – Generating Options – Quiz
CRB – Week 3 – Building a Solution – Quiz
CRB – Week 4 – The Short Version of the Process – Quiz
CRB – Week 4 – Additional Tools – Quiz

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