Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this microcourse participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.
The Negotiation Skills workshop will give you a sense of understanding your opponent and have the confidence to not settle for less than they feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.
By the end of this microcourse, you should be able to:
- Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
- Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
- Lay the groundwork for negotiation
- Identify what information to share and what to keep to yourself
- Understand basic bargaining techniques
- Apply strategies for identifying mutual gain
- Understand how to reach consensus and set the terms of agreement
- Deal with personal attacks and other difficult issues
- Use the negotiating process to solve everyday problems
- Negotiate on behalf of someone else
- Lite: $35
Our shopping cart is simple and easy to understand. If you do not have a user account, you will be able to create one upon purchase. Save your username and password as you will need it to login to access course materials later. For more detailed, step-by-step instructions you can review our tutorial How to Purchase a Course. Again, if you experience any issues, please email our Registrar at firstname.lastname@example.org.
Microcourse Contact Information:
Microcourses are completely on-demand for your convenience. If you have questions or require additional assistance, click the “Chat” button down on the left-hand side of the screen, and submit your question. Our help desk will respond as soon as possible. Please do not email faculty directly with any technology or registration issues.
Single microcourses do not qualify for academic credit. However, enrolled students can add three microcourses together, purchase a Microcourse Credit Conversion option, pay the difference between the cost of the microcourses and a regular trimester course at their degree level and submit reflection journals and a Final Creative Assignment for grading. For assistance with this, please email our Registrar at email@example.com.
Information about how we process refund or cancellation requests can be found here: Refund and Cancellation Policy.