Current Status

Not Enrolled

Price

Take this course!

Get Started

Course Content

FB – Week 1 – Introduction to Facilitation Basics
FB – Week 1 – Understanding Facilitation
FB – Week 1 – Process vs. Content
FB – Week 2 – Laying the Groundwork
FB – Week 2 – Tuckman and Jensen’s Model of Team Development
FB – Week 2 – Building Consensus
FB – Week 3 – Reaching a Decision Point
FB – Week 3 – Dealing with Difficult People
FB – Week 3 – Addressing Group Dysfunction
FB – Week 4 – About Intervention
FB – Week 4 – Intervention Techniques
FB – Week 4 – Conclusion
FB – Course Evaluation
FB – Week 1 – Understanding Facilitation – Quiz
FB – Week 1 – Process vs. Content – Quiz
FB – Week 2 – Laying the Groundwork – Quiz
FB – Week 2 – Building Consensus – Quiz
FB – Week 3 – Reaching a Decision Point – Quiz
FB – Week 3 – Dealing with Difficult People – Quiz
FB – Week 3 – Addressing Group Dysfunction – Quiz
FB – Week 4 – About Intervention – Quiz
FB – Week 4 – Intervention Techniques – Quiz
Course

Facilitation Skills Basics

This microcourse is included in a series of nine microcourses that can be bundled together into our Microcertificate in Practical Wisdom at a discounted price. Click here to learn more: PW Microcertificate.

Microcourse Description:

Facilitation is often referred to as the new cornerstone of management philosophy. It focuses less on running more traditional “dictatorial style” staff meetings, and focuses more on on dialogue, and creating a sense of fairness and an easier decision making process. Creating a comfortable environment through better facilitation will give your meeting participants a much better experience, and will increase your productivity.

The Facilitation Skills microcourse can help any organization make better decisions. You will develop an understanding of what facilitation is all about, as well as receive some tools you can use to facilitate small meetings. This strong understanding of how a facilitator can operate effectively, while offering key assistance at crucial decision making points, will have you well on the road to becoming a great facilitator!

Learning Outcomes:

By the end of this microcourse you should be able to:

  • define facilitation and identify its purpose and benefits;
  • clarify the role and focus of a facilitator;
  • differentiate between process and content in the context of a group discussion;
  • provide tips in choosing and preparing for facilitation;
  • identify a facilitator’s role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming, and performing;
  • identify ways a facilitator can help a group reach a consensus: from encouraging participation to choosing a solution;
  • provide guidelines in dealing with disruptions, dysfunctions, and difficult people in groups; and,
  • define what interventions are, when they are appropriate, and how to implement them.

Faculty: Various

Our shopping cart is simple and easy to understand. If you do not have a user account, you will be able to create one upon purchase. Save your username and password as you will need it to login to access course materials later. For more detailed, step-by-step instructions you can review our tutorial How to Purchase a Course. Again, if you experience any issues, please email our Registrar at registrar@ubiquityuniversity.org.

Microcourse Contact Information:

Microcourses are completely on-demand for your convenience. If you have questions or require additional assistance, click the “Chat” button down on the left-hand side of the screen, and submit your question. Our help desk will respond as soon as possible. Please do not email faculty directly with any technology or registration issues.

Single microcourses do not qualify for academic credit. However, enrolled students can add three microcourses together, purchase a Microcourse Credit Conversion option, pay the difference between the cost of the microcourses and a regular trimester course at their degree level and submit your reflection journals and a Final Creative Assignment for grading. For assistance with this, please email our Registrar at registrar@ubiquityuniversity.org.

Course Content

FB – Week 1 – Introduction to Facilitation Basics
FB – Week 1 – Understanding Facilitation
FB – Week 1 – Process vs. Content
FB – Week 2 – Laying the Groundwork
FB – Week 2 – Tuckman and Jensen’s Model of Team Development
FB – Week 2 – Building Consensus
FB – Week 3 – Reaching a Decision Point
FB – Week 3 – Dealing with Difficult People
FB – Week 3 – Addressing Group Dysfunction
FB – Week 4 – About Intervention
FB – Week 4 – Intervention Techniques
FB – Week 4 – Conclusion
FB – Course Evaluation
FB – Week 1 – Understanding Facilitation – Quiz
FB – Week 1 – Process vs. Content – Quiz
FB – Week 2 – Laying the Groundwork – Quiz
FB – Week 2 – Building Consensus – Quiz
FB – Week 3 – Reaching a Decision Point – Quiz
FB – Week 3 – Dealing with Difficult People – Quiz
FB – Week 3 – Addressing Group Dysfunction – Quiz
FB – Week 4 – About Intervention – Quiz
FB – Week 4 – Intervention Techniques – Quiz
Shopping Cart