For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help you understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.
By the end of this microcourse you should be able to:
- Understand what communication is
- Identify ways that communication can happen
- Identify barriers to communication and how to overcome them
- Develop their non-verbal and paraverbal communication skills
- Use the STAR method to speak on the spot
- Listen actively and effectively
- Ask good questions
- Use appreciative inquiry as a communication tool
- Adeptly converse and network with others
- Identify and mitigate precipitating factors
- Establish common ground with others
- Use “I” messages
Our shopping cart is simple and easy to understand. If you do not have a user account, you will be able to create one upon purchase. Save your username and password as you will need it to login to access course materials later. For more detailed, step-by-step instructions you can review our tutorial How to Purchase a Course. Again, if you experience any issues, please email our Registrar at email@example.com.
Microcourse Contact Information:
Microcourses are completely on-demand for your convenience. If you have questions or require additional assistance, click the “Chat” button down on the left-hand side of the screen, and submit your question. Our help desk will respond as soon as possible. Please do not email faculty directly with any technology or registration issues.
Single microcourses do not qualify for academic credit. However, enrolled students can add three microcourses together, purchase a Microcourse Credit Conversion option, pay the difference between the cost of the microcourses and a regular trimester course at their degree level and submit your reflection journals and a Final Creative Assignment for grading. For assistance with this, please email our Registrar at firstname.lastname@example.org.
Information about how we process refund or cancellation requests can be found here: Refund and Cancellation Policy.